Privacy Policy

This Privacy Policy describes how GREENWELL LIMITED COMPANY, operating as Qubittime (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit our website https://qubittime.net/ (the “Site”), use our services, or purchase our products.

1. Company Information

  • Company Name: GREENWELL LIMITED COMPANY

  • Brand Name: Qubittime

  • Business ID: 0110080008

  • Address: Floor 6, V11-B09 An Hung New Urban Area, La Khe Ward, Ha Dong District, Hanoi City, Vietnam

  • Contact Email: [email protected]

  • Contact Hotline: +84 825 802 498

2. Information We Collect

We collect personal information that you provide to us directly, information collected automatically when you use our Site, and information from third parties.

  • A. Information You Provide to Us:

    • Contact Information: Your name, shipping address, email address, and phone number when you place an order.

    • Order Information: Details of the products you purchase.

    • Payment Information: We process payments through VietQR and Cash on Delivery (COD). For VietQR refunds, we will require your bank account details. We do not store your full payment card information.

    • Communications: Any information you provide when you contact our customer support via email or hotline.

  • B. Information Collected Automatically:

    • Device and Usage Data: We may collect information about how you access the Site, including your IP address, browser type, and operating system.

    • Health and Activity Data (via Companion App): When you connect your Qubittime smartwatch to its companion mobile application, we may collect health-related data as permitted by you, such as heart rate, blood oxygen levels, and sleep patterns. This data is used to provide you with the core functionalities of the smartwatch and is displayed to you within the app.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, handle and ship your orders, and provide you with order confirmations and tracking information.

  • To Provide Customer Support: To respond to your inquiries, resolve issues, and process returns or claims.

  • To Provide and Improve Our Services: To operate and maintain our website, personalize your experience, and analyze usage to improve our product offerings.

  • To Enable Product Features: To provide the health and fitness tracking features of your smartwatch via the companion app.

  • To Comply with Legal Obligations: To meet legal and regulatory requirements.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • Third-Party Logistics Partners: We share your name, address, and phone number with our shipping carriers (e.g., VNPost, GHTK, J&T Express) to deliver your orders.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at [email protected].

8. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: